Fourteen properties managed by AHA Hotels and Lodges have received a 2015 TripAdvisor Certificate of Excellence award. These awards celebrate excellence in hospitality and is given only to establishments that consistently achieve great traveller reviews on TripAdvisor.
The properties are Bantry Bay Suite Hotel, Simon’s Town Quayside Hotel, Bongani Mountain Lodge, Mandela Rhodes Place Hotel & Spa, Makalali Private Game Lodge, Gondwana Game Reserve, Jozini Tiger Lodge & Spa and Lesedi in South Africa; Bumi Hills Safari Lodge, Imbabala Zambezi Safari Lodge and The Elephant Camp in Zimbabwe; Chobe Marina Lodge in Botswana; The David Livingstone Safari Lodge & Spa in Zambia; and Azanzi Beach Hotel in Zanzibar.
When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honourees and takes into account the quality, quantity and recency of reviews and opinions submitted by travellers on TripAdvisor over a 12-month period as well as business’s tenure and ranking on the Popularity Index on the site. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.
“AHA is honoured that so many of our hotels have earned the TripAdvisor Certificate of Excellence,
“There is no greater seal of approval than being recognised by our customers. With the TripAdvisor Certificate of Excellence based on customer reviews, the accolade is a remarkable vote of confidence in our continued business success and commitment to service excellence,” says managing director Neil Bald.