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MICE News

Relaxed, Refreshed & Renewed?

With the year-end recess a distant memory – pundits are predicting a rocky 2017. Not that 2016 could be regarded as a whole lot of fun.  Yet taking stock of some interesting MICE developments in the latter half of 2016 – it may be worthy for the event planning fraternity to take stock going forward. The other Michael Jackson has cautioned...

Will the real exhibition please stand up?

The exhibition industry is particularly sensitive to emulation and in the past few years, similar sector exhibitions held within weeks of one another have emerged and at times even at the same venue. Helen Brewer of the MICE Academy investigates… Over a century ago, John Ruskin, a leading English art critic said: “There is hardly anything in the...

Post Mortem planning – It’s not over when it’s over

‘Successful Planning is the Knowledge that Every End is a New Beginning’ Although the planning team may take a breather for a day or two – it is best to strike while the memory remains fresh and vivid by undertaking a thorough post mortem or as some would term the wrap-up, a debriefing. There are standard procedures to the process which should be...

Accreditation…say what?

‘Credible’ companies are a misnomer Employer companies are not candidates for credibility in the true sense of the word. An employer entity can alter in many ways, which clouds the true interpretation of credible. A company can change its business focus, directors, method of operating or be sold as a whole or partially, therefore the credible...

Logistical planning – Putting it all together

With the conceptual planning having been decided, committed to written format and documented within a SLA (Service Level Agreement) – ensuring a successful roll-out becomes paramount. ‘Logistical Planning & Management is the part of supply chain management that plans, implements, and controls the efficient, effective forward, and reverse flow...

Conceptual planning – It all starts here every time

“If you don’t know where you’re going, you will probably end up somewhere else.” – Dr Laurence J Peter Events are expensive undertakings whether in research, suppliers, services, time putting it all together as well as many attendees out-of-the-office with high expectations to name but a few that impacts on the...

The top ten professionalisms & ethics for planners

Appearance A professional is neat in appearance. Be sure to meet or even exceed the requirements of a professional planner’s dress code, and pay special attention to your appearance when meeting with prospects or clients. 2. Demeanor Your demeanor should exude confidence but not cockiness. Be polite and well-spoken whether you’re...

Ensuring a duty of care for planners

With all industry-led standards, there is a step-by-step process. Whether reference is being made to human resources, marketing, public relations or any other soft skill, including event planning—a strong foundation forms the basis of the standard. The term ‘duty of care’ is also known as ‘duty of service’.  These two...

Event planning standards has lift off

Tucked away within a comfortable set-up were several decision-making salaried event planners who assessed the event planning standards as drafted by the MICE Academy. The third event industry conference at Hackle Brooke was the outcome of in-depth research as drafted and facilitated by the MICE industry. There were a multitude of highlights...

Slow event & travel payers cause for concern

The major hospitality associations such as Fedhasa are becoming increasingly concerned about slow payments which the hotel industry is facing.  Millions of rands appears to continue and owed to a number of establishments known as ‘billbacks’ by the travel trade. This word is not readily used within the events industry but with the same ultimate...